Meet the Team

At Northwest Insurance Agency, we believe great insurance starts with great people. Our team is made up of knowledgeable, friendly professionals who are passionate about protecting what matters most to you your family, your business, and your future.

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North-West-Insurance-Team

We’re proud to be locally rooted and Texas strong, combining years of experience with a deep understanding of the unique needs facing our communities. From personalized policy recommendations to fast, reliable support when you need it most, we’re here to serve with integrity, transparency, and heart.

Each member of our team brings their own expertise, whether it’s auto, home, life, or commercial coverage. But more importantly, we’re real people who care about our clients, our neighbors, and building relationships that last.

Take a moment to get to know the people behind the policies. We look forward to working with you, every step of the way.

Al-and-Esther-Villasana

Al and Esther Villasana

Founders
Mark Villasana

Mark Villasana

Founder, Northwest Insurance Agency
Misty Villasana

Misty Villasana

Office Manager
Lila Levy

Lila Levy

Marketing Manager
Seth-Villasana-Account-Executive.-

Seth Villasana

Account-Executive
Sarina Ovalle

Sarina Ovalle

Customer Service Rep
Charlotte--Villasana-Account-Executive.

Charlotte Villasana

Account-Executive
Vivian Metas

Vivian Metas

Customer Service Rep
Charlotte Padron

Charlotte Padron

Customer Service Rep
Bri Segura

Bri Segura

Customer Service Rep
Jojo Bibi

JoJo Bibi

Marketing and Production
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Texas Insurance with a Personal Touch

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